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What Governs Your Account on This Platform

Your account with us operates under a clear set of legal terms — from how we handle your personal data to which states can access our platform.

State-dependent accessUS data handling standardsAccount-level termsPayPal, Venmo, Play+ contextPolicy contact on file
aristocrat What Governs Your Account on This Platform
POLICY CONTACT PATHS

Reach Us About a Legal or Policy Question

If a specific term in our policy is unclear, or you want to request access to the personal data we hold on your account, these are the direct channels to use. We aim to respond to legal and data-related requests with the specificity the question deserves — not a form response.

Team online

Live Chat

Start a live chat session from your account dashboard for policy questions that need a fast, direct answer tied to your specific account record.

Email Support

Send a written legal or data request to the support email address shown in your account settings. Written requests receive a documented response.

Account Help Center

The help center inside your account covers the most common policy questions, including data retention, payment-record access, and account-closure steps.

HOW WE HANDLE THIS

Data, Security and Your Account Rights

Knowing how your information is stored and who can request changes to it is a reasonable thing to ask. Here is how we approach each area of account and data management on this platform.

Data Retention

Account and transaction data — including PayPal and Venmo records — is retained for the period required by applicable US financial-data rules, then deleted or anonymized.

Cookie Policy

We use session and analytics cookies to maintain your login state and understand how pages are used. You can adjust cookie preferences from your browser or account settings.

Account Security

Your account is protected by password authentication and, where enabled, a one-time code sent to your registered mobile number. We do not store full payment credentials on our servers.

Requesting Changes

To correct, export or delete personal data we hold, submit a written request via the account email channel. We will confirm receipt and respond within the timeframe our policy specifies.

Common Legal Questions From Account Holders

These are the questions we hear most often about how our legal terms apply to real account situations — from state access to payment data and the right to close your account.

Yes. Access to our platform depends on state law. If online casino or sportsbook activity is not permitted where you are located, you are not eligible to open or maintain an account.

We store the information you provided at registration, your transaction records — including PayPal, Venmo, and Play+ activity — and session logs. Retention periods are defined in our privacy policy.

Yes. Send a written data-access request to our support email address. We will confirm receipt and provide the relevant records within the timeframe stated in our privacy policy.

We send notice to the email address linked to your account before any material change takes effect. We do not update terms silently or without prior communication to active account holders.

We do not sell payment data. Information shared with payment processors — such as PayPal or Venmo — is limited to what is necessary to complete your transaction and complies with their own terms.

After account closure, we retain transaction and identity records for the period required by applicable US law, then delete or anonymize them. You can request confirmation of this process in writing.
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Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.